New Feature: Customer Returns Via Collect+

Collect Plus

We recently rolled out both our new Quick Shipments feature (which allows you to book parcels quicker than ever before) and our Claims feature (which lets you claim for lost parcels with greater ease than contacting us directly).

We have got another feature coming soon – we’ll be adding the Collect+ service to the roster.

We’re already giving some ParcelBright customers early access to the service while we test it. If you’d like to try it, just email support@parcelbright.com.

Collect+ is the *ideal service for your customers to make returns with * because they won’t need to wait indoors all day for a courier to collect their item.

Instead, you’ll be able to book a Collect+ label, send it to your customer, and they will be able to easily drop the parcel off at any of Collect+’s drop-off locations up and down the UK.

There could be a drop off point at their local convienience store, or at their supermarket – they’re sure to have one nearby as there are over 5,500 in the UK.

You can search for your closest here.

This feature will be just another way ParcelBright helps you to delight your customers!

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